One consumer, Marc Drillings, explained in an interview with NPR this week that when he went online to enroll the system erroneously showed him his premium would be more expensive than it should have been, $800 versus the $300 plan he had to wait two months to get.
“You enter bureaucratic hell, where no one can figure out what’s wrong, how to fix it, or who to even talk to get it done,” Drillings told NPR.
In the same interview former head of the exchange Gary Drews said “It’s a little bit like trying to fly as you’re putting the wings on.” The quote is similar to a remark made last year by the commissioner of the division of insurance Marguerite Salazar when she described the exchange as a plane still being built.
Recently, the board of the problem-plagued Colorado Obamacare exchange, Connect for Health, voted to raise fees for health insurance consumers on and even off the exchange in order to fund its expenses, which are double that of projections. According to the Denver Post, the exchange “raised the fee on 2016 plans purchased through its marketplace from the current 1.4 percent of premiums to 3.5 percent, the same rate charged on the federal exchange.”
And don’t forget that by the end of 2016, Colorado Obamacare cancellations will exceed half-a-million plans due to the disallowing of certain plans under the law.